Your Questions,
Answered.
Everything you need to know about orders, shipping, sizing, and returns all in one place.
MOST ASKED
What is the delivery time?
Orders are processed within 1–3 business days. Most U.S. orders arrive within 5–8 business days. International shipping times may vary depending on location.
Do you offer free shipping?
Yes, we offer free shipping on all orders over $125.
How do I track my order?
Once your order ships, you’ll receive a tracking email with real time updates. You can also track your order on website find "Track Your Order" bottom of page under support section.
What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items in original condition.
How do I find the right size?
Our garments are designed with a tailored athletic fit. If you prefer a more relaxed fit, we recommend sizing up. Please refer to our size guide for exact measurements.
ORDERS & DELIVERY
What is the delivery time?
Orders are processed within 1–3 business days. Most U.S. orders arrive within 5–8 business days. International shipping times may vary depending on location.
Do you offer free shipping?
Yes, we offer free shipping on all orders over $125.
Do you ship internationally?
Yes, we currently ship worldwide.
How do I track my order?
Once your order ships, you’ll receive a tracking email with real-time updates.
Can I cancel or change my order?
Orders can only be changed or canceled within a limited time after purchase. Please contact support as soon as possible.
I haven’t received my order confirmation.
Please check your spam or promotions folder first. If you still haven’t received it, contact our support team for assistance.
RETURNS
What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items in original condition.
Can I exchange my item?
Yes, exchanges are accepted based on product availability.
How long do refunds take?
Refunds are processed within 5–10 business days after your return is received and inspected.
PRODUCT
How do I find the right size?
Our garments are designed with a tailored athletic fit. If you prefer a more relaxed fit, we recommend sizing up. Please refer to our size guide for exact measurements.
How should I wash my garments?
Cold wash and hang dry recommended for best long-term quality and fit.
CONTACT
How can I contact customer support?
You can contact us anytime at support@persevereone.com and our team will get back to you as soon as possible.